At True Temper Wheelbarrow® Parts, we respect the privacy of our customers and website visitors. This privacy policy explains how we collect, use, share, and protect personal information. By using truetemperwheelbarrow.com and submitting data to us, you agree to the practices described in this policy.
Information We Collect
We collect certain information to provide our products and services, improve your customer experience, and communicate with you. The categories of information we collect include:
- Contact information such as name, email address, phone number, and mailing address when you place an order, submit a form, or create an account.
- Payment information such as credit/debit card number, security code, and billing address when you make a purchase. This is processed by secure third-party payment processors.
- Order information including details about the products you purchase, order history, and shipping/billing details.
- Device information such as IP address, browser type, operating system, and access times. This is collected automatically from your device by our website.
- Website usage information such as pages visited, links clicked, and time spent on pages. We use cookies and web analytics tools to gather this data.
We collect information directly from you when you provide it, such as when placing an order. We may also receive information from third-party sources like marketing partners.
How We Use Information
The information we collect is used in the following ways:
- Process, fulfill, and deliver orders
- Improve our products, website, and customer service
- Respond to customer inquiries and requests for support
- Administer contests, promotions, or surveys
- Send marketing communications, newsletters, and promotional offers
- Prevent fraudulent transactions and enhance security
- Perform data analytics to better understand usage patterns
- Comply with legal obligations
We only process your personal information for the purposes outlined in this policy or notified to you on the specific occasion that data is collected. We will not use your data beyond what is required for those purposes.
Sharing Information
We do not sell or rent personal information to third parties. The situations in which we may share your information include:
- With third-party service providers working on our behalf who help operate our website, process orders, and assist with marketing. These parties only have access to the data needed to perform their functions and are required to protect data privacy.
- With shipping partners like UPS and USPS to fulfill and deliver orders.
- With payment processors to authorize and complete transactions.
- With law enforcement agencies or government authorities if required by law.
- To defend or exercise our legal rights or during negotiations relating to a merger, asset sale, or other corporate change.
We require all third parties to respect the security and privacy of personal data. We do not allow third parties to use information for their own purposes or disclose it to other organizations.
Security of Information
We employ security measures to help prevent data loss, unauthorized access, and alteration or disclosure of personal information. Security controls include firewalls, data encryption, physical access controls, and organizational policies.
However, no method of transmitting or storing data is completely secure. We cannot guarantee the absolute security of personal information. The Internet is an inherently insecure medium and we cannot promise that data will not be accessed, intercepted, or hacked.
Data Retention
We retain personal information only as long as required to fulfill the purposes outlined in this policy, enforce our agreements, resolve disputes, or comply with applicable laws. When we no longer have a legitimate need to process personal data, we delete or anonymize it.
Third-Party Links
Our website may contain links enabling you to visit third-party websites. If you click on one of those links, you will be transferred out of our site and connected to the third-party site. We are not responsible for the privacy practices employed by other companies or websites. This privacy policy only applies to truetemperwheelbarrow.com.
Your Rights
You have certain rights related to the personal data we collect about you. These include rights to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Receive a copy of your data in a machine-readable format
- File a complaint with the appropriate supervisory authority
To make a request regarding your personal data, please contact us using the information below. We will respond to your request within 30 days.
Changes To This Policy
We may occasionally update this privacy policy to comply with changing legal requirements, address new issues, incorporate new website features, or otherwise. We will notify you of any significant changes by posting notice on our website. Your continued use of our website after changes are posted constitutes acceptance of the revised policy. Please check this page periodically for updates.
Contact Information
If you have any questions about this privacy policy or need to exercise any of your rights, please contact us at:
True Temper Wheelbarrow® Parts
123 Wheelbarrow Way
Jackson, MS 39204
Email: [email protected]
Phone: (601) 555-1234
We will happily assist with any issues or concerns you may have regarding our privacy practices.
